LISTING DESCRIPTION The image in this listing is not the exact item you will receive. The image is a stock image. > The Troll Beads will fit the Novobeads line of bracelets & necklaces but some of the beads will not fit Pandora or Chamilia style chains. > We will ship as fast as possible & will ship daily unless there is a weekend or holiday involved. We appreciate your patronage & look forward to serving you. If the Storefront allows, we will leave you feedback immediately upon shipment & hope to receive the same from you. Good luck & thank you for taking a look at our items for sale. > TROLlbEADS CHAIN SIZING How do I determine the proper bracelet size? When measuring for bracelets, use a measuring tape & measure tightly around where your wrist is the broadest & add 2 cm or about 1 inch. This will allow enough space to add beads until your bracelet is full. > Be aware that the smallest bracelet (5.5 inch/ 14 cm) is very small & is intended for a child while the largest bracelet (9.8 inch/25 cm) is extremely long. Remember that the length shown on this listing, whether it is a bracelet or a necklace, is the total length of the item once you have attached a clasp, however clasps are sold separately. Example: If a bracelet is 8 inches/20 cm it means that it consists of a clasp (1 inch/2 cm) & a chain (7 inches/18 cm). > SHIPPING We offer FREE domestic shipping via USPS First Class Mail For International customers we direct you to the Shipping/Payment Section. Here you will be able to get the actual shipping rates for mail to your country. Note regarding International Shipping: Please be aware that you are responsible for all customs fees & other import charges. Contact your local customs office for a schedule of fees & other information. > CLEANING INSTRUCTIONS Use a dry, soft silver polishing cloth. Do NOT use silver polish or any harsh chemicals. Chemicals found in pools, hot tubs, polishes, or salt water will adversely affect the oxidation in the silver. To clean your cubic zirconia or semi-precious stone beads, we suggest using a small amount of liquid dish washing detergent & water. > ABOUT OUR ONLINE STORE Our store was established to sell genuine jewelry through online storefronts. The main product was, & still is, Trollbeads, which is coming directly from the former North American Distributor, Lund Trading. Lund Trading’s primary business was to introduce Trollbeads to the North American & Caribbean markets. The product offered was produced at the Trollbeads factories around the world. Most of the products were produced in a Chinese factory which Lund Trading & Trollbeads-Denmark established with a manufacturing agreement in 2004. in general, all silver beads, gold beads & glass beads were produced in China. A few products were produced in Denmark & all chain products (except Fantasy chain) were assembled in the USA using chain acquired from a factory in Germany. The chain sold here is considered 1st edition Trollbeads Foxtail chain