TINKER is a handcrafted shoe which is both suitable for casual & special occasions. MATERIAL : Genuine fine leather, wooden heels. Heel heigth : 7.5 cm If we have your size in stock, we ship your shoes approximately in 3 business days. If we do not have your size in stock, we try to finish the orders in 10 to 15 business days according to our studio’s availability. We make DISCOUNT for MULTIPLE orders. We always make discount for our regular customers, please do not hesitate to contact us before your order. TO FIND YOUR SIZE : MEASURING : 1) Place your longest foot on a paper. 2) Draw the outline by keeping the pen upright. 3) Measure the length from heel to longest toe. 4) To measure the ball & instep, wrap the measuring tape around them. Please check the video, so you’ll see how easy it is -> https://www.youtube.com/watch?v=hLDAWxgYx4M If you have wide or narrow feet we recommend you to contact us to find the right fit for you. (We send extra insoles if you have narrow feet.) IMPORTANT NOTE : We have many designs & approximately 10 different shoelast. So their size chart would be different. Please check each model’s size chart, if you decide to purchase different models of shoes from our shop. SIZE CHART. EU 35 | US 5 | UK 2.5 | AUS 3.5 | JAPAN 21.5 foot length: 22-22.5cm/ ball: 21-21.5cm/ Instep: 21-21.5cm EU 36 | US 6 | UK 3.5 | AUS 4.5 | JAPAN 22 foot length 23cm/ ball: 21.8-22.5cm/ Instep: 21.5-22cm EU 37 | US 6.5 | UK 4 | AUS 5 | JAPAN 22 - foot length 23.5-24cm/ ball: 22-22.5cm/ Instep: 22.5cm EU 38 | US 7.5 | UK 5 | AUS 6 | JAPAN 23.5 - foot length 24cm/ ball: 22.5-23cm/ Instep: 22.5-23cm EU 39 | US 8.5 | UK 6 | AUS 7 | JAPAN 24.5 - foot length 25cm/ ball: 23-23.5cm/ Instep: 22.5-23cm EU 40 | US 9 | UK 6.5 | AUS 7.5 | JAPAN 25 - foot length 25.5-26cm/ ball: 23.5-24cm/ Instep: 23-23.5cm EU 41 | US 9.5 | UK 7 | AUS 8 | JAPAN 25.5 - foot length 26.2-26.6cm/ ball: 24-24.5cm/ Instep: 23.5-24cm EU 42 | US 10 | UK 7.5 | AUS 8.5 | JAPAN 26 - foot length 27-27.5cm/ ball: 24-24.5-25cm/ Instep: 23.5-24.5cm Please also write your measurements to your order,so that we can check if you choose the right size. If you are not sure about the sizing, please feel free to contact us with any questions, please mention your usual size & foot length. PAYMENT: We accept orders through PayPal. Please click ‘Other’ title while ordering. Very easy:) After you buy, please send us a msg including your paypal e-mail so that we can send you an invoice for the payment to be done. If you have any questions please feel free to ask about how to make your payment. SHIPPING & RETURN : We ship the orders by STANDARD AIRMAIL. We don’t charge you any shipping cost to send your order. The package leave our country in 2-3 business days. The rest of the delivery time is up to your post service. Please consider that the delivery can take more than you expect. Please take a few minutes & read our policy below : https://www.etsy.com/shop/Keymandesign#policies 000000000000000000