Thank you for stopping by my shop! I appreciate your interest & support in small business! :) Below are the details about the item & my Production/Shipping Times! MUG DETAILS: Design is dyed / “baked” into the mug (NOT vinyl that would peel off, also WILL NOT fade over time) Insulated Travel Mug 11 oz Dishwasher safe Not Microwave safe (because of the metal) PRODUCTION TIME: Typically 2-4 business days before shipment (doesn’t include the weekends or holidays) BUT because of ongoing supply chain issues sometimes my mug shipments arrive behind schedule, therefore sometimes I do need a couple extra days before shipment. If you need it by a certain date, it’s helpful to let me know in the notes box through checkout or by messaging me. SHIPPING TIME: Once shipped after my production time is completed, packages are shipped Standard Mail (First Class with USPS) which is an estimated delivery time of 3-5 days excluding Sundays. USPS & Etsy does NOT 100% guarantee the estimated delivery timeframe. The timeframe they display on the order is just a rough estimate, therefore I unfortunately don’t accept refunds in the event that an item wasn’t received by a particular date that it was intended for. QUICKER SHIPPING OPTION: If you need an item sooner, you can always add the Priority Mail shipping upgrade into your cart along with the item listing. It is $5 extra to upgrade. This gives an estimated 2-3 day delivery time with USPS once shipped. You will find this listing in my ExTRAS category. If you can’t find it, you may also message me & I can provide you the link if needed. PLEASE NOTE: This upgrade DOES NOT speed up my production time, it is strictly just for the quicker shipment method with USPS. Upgrades are still estimates, USPS does NOT 100% guarantee Priority Mail either if there is delays. The only form of shipping that they 100% guarantee is Express overnight mail which is usually $25-$30 depending on location. Please feel free to message me if you have any questions! Refunds & Exchanges are NOT accepted due to the made-to-order nature of the item, however if there is any issues (such as damages through shipping, etc) please contact me & I would of course resolve the issue in that case! Teacher Pencil Rainbow Boho Personalized Insulated Mug - Travel Appreciation Gift