We love with these custom-made pencil holder cups, & think you will too! All of our friends at school are asking us to make these for them. We designed them ourselves & are excited to share them with the world. These cups are made to order & take around 6 hours to fully print. We currently have 8 printers & do not expect any delays. If there is a potential issue we will reach out to you. Please understand that MulticolorSurprise prints vary greatly & will not always match what is pictured. Lt (light) may or may not include colors such as: kelly green, gold, yellow, rose pink and/or silver. Dk (dark) may or may not include colors such as: copper, deep purple, hunter green, dark blue and/or gold. Make sure you add the name you’d like on the cup in the “personalization” section. Returns & exchanges are not accepted, but please don’t hesitate to DM us on Etsy if you have any questions or issues with your order. We’re happy to help! Thank you for your order! We hope you enjoy these beautiful cups as much as we do! WHO WE ARE: We are two tween sisters having a blast learning how to design & create in 3D! Our dad & mom are teaching us about entrepreneurship & this store has become a fun project for the whole family! Pencil Holder - Customized/Personalized 3D Printed