IF YOU ARE LOCAL & WANT TO DO LOCAL PICK UP PLEASE USE CODE FREESHIPPING AT CHECKOUT & ONCE YOUR ITEM IS FINISHED I WILL CONTACT YOU TO SCHEDULE A PICK UP! Any item made with wood Features: -Customizable -1/4" birch plywood -Comes unpainted unless paint is an option to purchase. If you decide to not purchase paint, it will come shipped ready for you to paint or stain -No hanging hardware included, any item can be hung by small nails, command strips, or blue locktite fun tak -Keychains will come with a hook to clip to keys If there is options for a drop down please fill out information CORRECTLY, as I do not send out rough drafts. If you do not fill out boxes I will choose random words, names, color, etc. When choosing the box font all letters come together except the inner “o, p a etc” those can be easily hung just like the rest of the letters. If you prefer to have the all as one, please feel free to reach out & I’ll be happy to attach the center to the rest of the letter! Please note that because of the natural raw wood finish there may be signs of slight imperfections such as knots, darker wood grain & minerals streaks, no two pieces are identical. Because I’m working with a laser there will be burn marks on the back & possibly the front. There will also have a smell to them at first but it will go away. When buying any wood pieces please be careful when handling them! They are very fragile & tend to break! They are meant to hang on walls When choosing white plaint, there will be discoloration on the sides of your cutout as the white paint tends to not stick very well! WORD CUT OUT: The width of our cut out signs are the entire phrase. ExAMPLE “hello sweet cheeks” at 20" wide, the whole phrase including spacing between words will be 20" wide from left to right. Height is from the tallest point to the lowest point in the overall word or phrase. The height will also very depending on size, font, & how long your word is. For the cut out words/name If you choose a size over 50inch long with a cursive or regular I may be contacting you to switch the size or font! My machine can cut a certain height if the word is too long. Words longer then 25inches words might be a little smooshed because my machine will only go up to 18inches high PROCESS TIME: -1-2 weeks, usually less! I work hard to get orders done right away! -Please make sure address is correct! I will not be responsible if you mess up your address -I do not guaranteed any receive by dates, I ship quickly but once it is with the carrier it is no longer in my control RETURNS: -Customers satisfaction is our number one concern, please reach out to us with any concerns prior to leaving a review! Thank you! -Custom pieces CANNOT be returned -If an item shows up broken, please message me before leaving a review -If an item shows up damage, you must contact me immediately or a 5 day from arriving or I will not send you a new one free of charge. WARNING: Name rounds, milestones plaques, anything