ITEM DESCRIPTION -Handmade item SHIPPING INFORMATION All our items are handmade & we will have your order ready to ship 3-5 business days. CANCELLATIONS For cancellations, please contact us within 12 hours of submitting your order. Otherwise we may not be able to cancel your order. If the work on your order has already been started, we cannot accept any cancellations. REFUNDS We offer refunds if contacted 7 days after your shipment shows “delivered” on the tracking link. Sale items are not refundable but can be exchanged (see section for exchanges). Buyer is responsible for the return shipping rate. Original shipping fee will not be refunded. Cute Pencil Pouch, Checkerboard Makeup Bag, Knitted Fabric Beauty Pouch Free Shipping