Handmade personalize cushion - tufed style with ties IMPORTANT: We NOT accept return for custom size cushion if there no quality or color problems We have 2 style of fabric for this cushion : polyester velvet fabric OR cotton mix linen fabric (washed cotton) we accept custom size order for this cushion style, the default thickness is 5 cm please note that this tufted style cushion NOT come with Zipper We will happy to provide discount for bulk order & business cooperation About shipping: this is handmade limited order, our prepare processing time is around 5-7 business days we provides worldwide standard shipping with tracking number, the estimated processing time around 10-20 business days Thank you again for your visit:) See what we recommend from our store - quality guarantee - store owner seasonal pick our new release update placemats for you https://www.etsy.com/listing/861919415/highly-recommend-words-placemats-pu?ref=shop_home_active_4&pro=1 (wording placemats - oval shape - high quality guarantee - thicker faux leather material - fashion design) thicker faux leather laptop cover - not cheap style - cool emerald green https://www.etsy.com/listing/853527419/high-quality-emerald-laptop-cover-ultra?ref=shop_home_active_36&pro=1 velvet storage bag - upgrade quality https://www.etsy.com/listing/843802500/velvet-storage-bag-makeup-drawstring?ref=shop_home_active_5&pro=1 Cushion, Recliner Chair Cushion With Ties -Polyester Velvet Bench -Office Seat Pad -Window -Floor