Before purchasing, please read the “Shipping & Policies” I will not be responsible & cannot refund any order delivered to an incorrect or unverifiable address through USPS. Once your order is shipped, all shipping claims should be directed to USPS. I am not responsible for USPS errors/delays. No refunds will be issued. Please assure your address is correct before checking out. Cookie Monster High Chair Sign Banner is made of 2 layers of premium card stock & is the perfect addition to your party! The Banner: 6"H x 5" W The pendant colors include withe & red with black letters. Each letter is mounted to foam squares. If you would like different colors please write to me before ordering. Tied with a red ribbon & extra ribbon on the ends for hanging Acid-free cardstock. Please note that due to variations in computer screen resolutions, the colors as you view them at home may vary slightly from the finished product. & add the color in the note to the seller section of the checkout cart along with the name. If you have any questions please message me. SHIPPING; The package will be first class. This item is made to order. Please allow 14 business days for processing before it will be mailed. Once your order is shipped, all shipping claims must be directed to USPS. I cannot be held responsible for USPS mistakes/delays Refunds are not available due to the time spent on your customized items. If you have any issues with your item(s) please contact me so I can try to find a solution. I DO NOT claim ownership over the character clip art or graphics; they belong to their respective copyright holders. Copyright of the character images or trademarks used in this design is not being sold. We do not claim ownership of these licensed characters. Our fees cover only the time spent designing & creating the finished item. Please note that due to variations in computer screen resolutions, the colors as you view them at home may vary slightly from the finished product. If you have any questions please message me. Thank you for visiting! Cookie Monster High Chair Sign Banner - Cake Smash Monster - 1st First Birthday Party - Theme