We are preparing our t-shirts by heating press, so they will not disappear after washing. MATERIALS: polyester & cotton, blended, round neck shirt Unisex custom cotton shirt, High quality soft shirts, unique expressions High quality HTV (Heat Transfer Vinyl) is used on all garments. solid colors are 100 % cotton, heather colors are 48 %-52 % Poly-Cotton blend. SIZING: The Unisex t-shirts are true to size. T-shirts are relaxed fit for ladies; one size smaller may be ordered for a further slim fit. Tanks are women’s cut & true to size, you may order your normal size. Size charts are provided in each listing. No refund or exchange will be processed if incorrect size is ordered. The best way to ensure correct size is to measure a shirt/tank that currently fits well & comparing it to our size chart that are included on each listing. ORDERING INSTRUCTIONS 1-) Choose your t-shirt size & color 2-) Click “Add to cart” 3-) Click “Proceed to check out” 4-)When you check out, you can add a note to seller for any request. PROOFS: After payment is done, digital proofs are available upon request. Please note that proofs are only for fonts/designs/correction of text but not COLORS… No responsibility will be taken after approval of the proof. PROCESSING TIME: Please allow us 1 to 2 business days for designing, printing & pressing. Business days mean Monday - Friday. Processing time doesn’t include shipment. SHIPPING: Packages are shipped via USPS First Class (Est. delivery time 3-5 business days) Upgrading to Priority mail & Priority Express shipping is available at check out. An estimated delivery time will be provided to you once your order is placed. Delivery times count from the date of shipping, rather than the date of order. No shipment shipment on Sundays. Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, & the items ordered. Shipping times are estimates by USPS & are not guaranteed. Please note that USPS guarantees overnight shipping method, ONLY. We will ship the items to Etsy Address. If you want to change your address for any reason, please contact us prior to ordering or within 6 HOURS after the order. REFUND: Since all items are customized for each customer, we cannot accept returns, refunds or exchanges, unless it is a mistake on our side. We will refund or replace the item if there is a mistake on our part. in such case, please send us a proof. (A photo will work) You will be eligible for refund or replacement if: T-shirt size is wrong (you wanted size A, we send size B) & you have proof. T-shirt color is wrong (you wanted color A, we send color B) & you have proof. Text color is wrong (you wanted color A, we send color B) & you have proof. Design is wrong (you wanted design A, we send design B) & you have proof. Text is wrong (you wanted text A, we send text B) & you have proof. CARE INSTRUCTIONS Machine wash cold or warm Inside out Only non-chlorine bleach. Tumble dry low or lay flat Do not